Privacy Policy

At Chili Studio, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (chilistudio.gr) or engage with our software development and B2B services.

1. Information We Collect

We may collect and process the following types of personal data:

• Identity & Contact Data: Name, email address, phone number, and company details when you fill out contact forms or request project proposals.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform used to access our website.
• Usage Data: Information about how you use our website, products, and services (collected via analytics tools).

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services.
• Respond to your inquiries, provide customer support, and send administrative information.
• Prepare proposals, contracts, and manage billing for custom software projects.
• Analyze usage trends to improve our digital presence and user experience.
• Ensure compliance with legal obligations and prevent fraudulent activity.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third-party service providers (such as cloud hosting providers like Vercel or AWS, and analytics partners) strictly for the purpose of operating our business and providing our services. All third parties are legally bound to keep your information confidential and secure.

4. Data Security

We implement industry-standard security measures, including encryption and secure server hosting, to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your GDPR Rights

If you are a resident of the European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR). These include:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that we correct any information you believe is inaccurate.
• The right to erasure: You can request that we erase your personal data, under certain conditions.
• The right to restrict processing: You can request that we restrict the processing of your personal data.
• The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions, concerns, or wish to exercise your data protection rights, please contact our Data Protection Officer at privacy@chilistudio.gr.